From the time the item was bought to when I received it communication was very open. I was sent pictures during the building process and before it was shipped to make sure that it was what I wanted. The item received was great and fit in with the decor of my apartment.
VERY pleased with my custom coat rack. Lew was a delight to communicate with as he tweaked his design to fit my needs. He put care into making it easy to assemble, and added several finishing touches to make it feel more deluxe. He clearly put a lot of love and labour into it, making it feel like I got excellent value for my money. Great experience through and through. Would definitely recommend and can see myself commissioning another piece.
Quality materials, just as described and pictured, exceeded my expectations. It is obvious from the quality craftsmanship, the high level of communication with customers, the careful packaging, and the speedy shipping and delivery, that Lewis cares deeply about his product and makes customer satisfaction a high priority. His product line is constantly expanding and he is open to custom orders. Highly recommend.
I just needed a little shoe organizer for my cabin. I'm trying to conserve space. it's perfect. Almost too nice to put my shoes on. Excellent craftsmanship , quality and customer service. Highly recommend for a quality lifetime piece.
An unexpected beautiful custom color. I love this addition to my kitchen/dining area. I needed extra storage for my mason jars for baking ingredients. This works perfectly and looks amazing especially with the coral pink painted wall behind it. So pleased with Lewis's attention to detail, helpfulness, his willingness to meet my special custom color needs, and his end product. Lewis is a true professional! Highly recommended!
I’m so pleased with this super long towel bar. 🙂 Communication with Lewis was easy, he worked and delivered this custom piece efficiently – Thank you again for your outstanding work!
I absolutely Love my toilet paper stand! Great craftsmanship and great communication throughout the process! And even though handmade and shipped from Canada to Houston- I feel like I received it in no time! I highly recommend his products and company!
Exactly as pictured. Quick delivery. Seller communicated well and kept me apprised as to progress, including pictures while being made as well as final product.
It arrived & a small portion of the top of 1 shelf was missing stain & had a gap along the side. To keep this simple I sent pics & asked for a small amt of stain to fix it myself. The response was absolutely not, he would make a new shelf. It arrived and did not have the bottom metal piece needed to attach the shelf to the stand. Upon contact the seller said he didn't think about putting on the metal piece and to get the square hole screwdriver from a dollar store. I am an elderly lady with few fix-it skills. There was no cheap square head screw driver at the $ store. I had to find someone with that tool & pay them $25 to put the metal from the old to the new shelf. This cost me more as I had to pay someone to fix the final piece. I like it – but a small bottle of stain would have been much easier & cheaper fix for me.
Lew communicated clearly throughout the process. I knew what to expect at every stage. And the piece rounds out a recent bathroom remodel – it is exactly as described in the listing. Lew opened my eyes to what a toilet paper holder could be. Thanks, Lew!
Our feeder arrived via UPS with signature receipt. In this new day and age of porch pirates, such an extra step for delivery is very appreciated. The box containing our feeder arrived in good condition but Lewis' protective measures guaranteed the feeder to arrive flawless even if UPS hadn't been careful. Very impressed with the quality and workmanship of the feeder. Grateful for the included bowl doilies, extra pieces, floor protectors and warranty. Never expected these extra touches. Pipe Work Pieces' customer service is beyond anything I've experienced in the last decade. All questions were answered quickly prior to purchase. Lewis afforded updates on construction; expected ship date; photos of item upon completion and notification of shipping. I can't speak highly enough about this company. You won't be disappointed.
MICHAEL HENRY –
From the time the item was bought to when I received it communication was very open. I was sent pictures during the building process and before it was shipped to make sure that it was what I wanted. The item received was great and fit in with the decor of my apartment.
Randy Sabourin –
VERY pleased with my custom coat rack. Lew was a delight to communicate with as he tweaked his design to fit my needs. He put care into making it easy to assemble, and added several finishing touches to make it feel more deluxe. He clearly put a lot of love and labour into it, making it feel like I got excellent value for my money. Great experience through and through. Would definitely recommend and can see myself commissioning another piece.
Roberta –
Quality materials, just as described and pictured, exceeded my expectations. It is obvious from the quality craftsmanship, the high level of communication with customers, the careful packaging, and the speedy shipping and delivery, that Lewis cares deeply about his product and makes customer satisfaction a high priority. His product line is constantly expanding and he is open to custom orders. Highly recommend.
Holly –
I just needed a little shoe organizer for my cabin. I'm trying to conserve space. it's perfect. Almost too nice to put my shoes on. Excellent craftsmanship , quality and customer service. Highly recommend for a quality lifetime piece.
Angie –
working with Lewis was wonderful
RosaKiana Rossi –
An unexpected beautiful custom color. I love this addition to my kitchen/dining area. I needed extra storage for my mason jars for baking ingredients. This works perfectly and looks amazing especially with the coral pink painted wall behind it. So pleased with Lewis's attention to detail, helpfulness, his willingness to meet my special custom color needs, and his end product. Lewis is a true professional! Highly recommended!
BOSS –
who is passionate about his work. He took the time to educate me on the products, produced great work, and shipped on time. Highly recommend him.
Murielle D. (verified owner) –
I’m so pleased with this super long towel bar. 🙂 Communication with Lewis was easy, he worked and delivered this custom piece efficiently – Thank you again for your outstanding work!
Uploaded image(s):
Megan McEuen –
Lew was great!! He gave updates throughout the whole process of making my new dog feeder.
Nancy (verified owner) –
Thanks for your incredibly nice service
Kilee N. (verified owner) –
I absolutely Love my toilet paper stand! Great craftsmanship and great communication throughout the process! And even though handmade and shipped from Canada to Houston- I feel like I received it in no time! I highly recommend his products and company!
Uploaded image(s):
Sarah –
Exactly as pictured. Quick delivery. Seller communicated well and kept me apprised as to progress, including pictures while being made as well as final product.
Thank you!
meowmie –
It arrived & a small portion of the top of 1 shelf was missing stain & had a gap along the side. To keep this simple I sent pics & asked for a small amt of stain to fix it myself. The response was absolutely not, he would make a new shelf. It arrived and did not have the bottom metal piece needed to attach the shelf to the stand. Upon contact the seller said he didn't think about putting on the metal piece and to get the square hole screwdriver from a dollar store. I am an elderly lady with few fix-it skills. There was no cheap square head screw driver at the $ store. I had to find someone with that tool & pay them $25 to put the metal from the old to the new shelf. This cost me more as I had to pay someone to fix the final piece. I like it – but a small bottle of stain would have been much easier & cheaper fix for me.
Holley –
This is beautiful and works great! Love it!
Shawn –
Lew communicated clearly throughout the process. I knew what to expect at every stage. And the piece rounds out a recent bathroom remodel – it is exactly as described in the listing. Lew opened my eyes to what a toilet paper holder could be. Thanks, Lew!
Patrick Folliott –
great attention to detail and super customer support.
Julia Johnston –
These will be perfect for our pup as she grows.
Justine Barlow –
This is an exceptional piece of work. It looks amazing in my industrial style apartment. I love it!!
Julia Johnston –
Our feeder arrived via UPS with signature receipt. In this new day and age of porch pirates, such an extra step for delivery is very appreciated. The box containing our feeder arrived in good condition but Lewis' protective measures guaranteed the feeder to arrive flawless even if UPS hadn't been careful. Very impressed with the quality and workmanship of the feeder. Grateful for the included bowl doilies, extra pieces, floor protectors and warranty. Never expected these extra touches. Pipe Work Pieces' customer service is beyond anything I've experienced in the last decade. All questions were answered quickly prior to purchase. Lewis afforded updates on construction; expected ship date; photos of item upon completion and notification of shipping. I can't speak highly enough about this company. You won't be disappointed.
Rebecca Newman –
Great quality. And great communication with updates throughout the whole process.